Secure User Access
Each user on an account is given a unique username and password to login. Passwords are hashed using 128-bit MD5 so that not even ShareFile employees can access this information. If a user enters an incorrect password five times in a row, the system will lock that user account for five minute ...
- Encryption
What is Encryption? Encryption is a method for transforming data during either transfer or storage so that it requires permission to access. The data is transformed using an algorithm that generates a decryption key that must be used in order to open the data. When transferring sensitive files, ...
- Secure Uploads and Downloads
Files are transferred to and from ShareFile servers using 256 bit SSL encryption. This is the same technology used by e-commerce services and online banking. On Professional and Enterprise plans, files are stored with 128-bit RC4 encryption, and this can also be enabled for Basic plans for an ...
- Servers and Storage
We begin with the locations where data is housed. ShareFile accounts are stored on servers maintained by Amazon Web Services in multiple locations in the US, Europe, and Asia. An account’s data is generally stored at the server location that is geographically nearest to the administrato ...
- ShareFile Company Policies
All ShareFile employees undergo full background checks and sign our handbook prior to beginning employment with the company. The handbook includes an agreement to maintain the privacy and security of account information. Account information and support functions are accessible only from the I ...
- Safe Harbor
ShareFile is certified under the U.S. Department of Commerce's Safe Harbor program: http://export.gov/safeharbor See the excerpt below: "The European Commission's Directive on Data Protection went into effect in October of 1998, and would prohibit the transfer of personal data to non-Euro ...
